Success Stories

Background
ISD - Integrated Software Development Ltd, is an Israeli software company providing enterprise software tools that enables small and medium size enterprises to optimize functions such as workforce management, contact center operations and asset management.

ISD currently has over 200 customers and plans rapid growth in the global market.

Need
In order to improve the scheduling module in their flagship product - BENEFIT , ISD looked for a scheduling component that can fast and easily integrate with their existing software.

ISD was looking to maintain customer satisfaction while utilizing existing architecture and software investment in BENEFIT. Moti Maram, CEO of ISD Ltd, explained their need for comprehensive, easy to integrate with existing software and easy to use by the end user , scheduling component.

"We already had a scheduling component in our product", he said. "but we looked to improve scheduling functionality for our customers by finding an comprehensive and cost-effective component that can reduce tremendously time to market.”

SpinCal Choice
After checking many alternatives ISD chose SpinCal as the best component in the market. The functionality of SpinCal covered the main functions ISD was looking for in an advanced scheduling component "The main determining factor in our choice of SpinCal was its comprehensive functionality and the ability to easily integrate with our existing BENEFIT software. This considerably reduced implementation time and cost, giving us a higher ROI compared to the any other options we looked at", Moti Maram explained.

Results
SpinCal has enabled ISD to improve the functionality of their flagship product – BENEFIT, bringing added value to their customers and opening up many new sales possibilities in new customer segments where scheduling is a major function of the business.

Background
One1 Software Technologies is one of Israel's leading software houses with over 1,000 customers overall and more than 500 in the enterprise knowledge applications area (ERP and CRM), the largest number in Israel. These applications enable medium to large size enterprises to optimize functions such as workforce management, contact center operations and asset management. One1 is the Israeli partner of Pivotal, one of the world’s leading CRM solutions.

Need
Many of One1’s CRM customers were looking for a more powerful resource allocation and scheduling tool that at the same time could easily integrate with their Pivotal software. In order to offer their customers the best-of-breed solution, One1 began looking for a powerful scheduling component. However, it was critical that the scheduling component could quickly and easily integrate with the Pivotal environment.

SpinCal Choice
"We already had a scheduling component in our Pivotal offering", explained Mr. Betsalel Tsuriel, One1 Project Manger, "but we found that SpinCal offers significant improvement in scheduling functionality that our customers were looking for’’. Mr. Moti Dvash, CEO of Aminut Express, One1's first customer to use SpinCal added: "As soon as we saw a demo of SpinCal, with the flexibility it offers, and the clear picture it provides for resource allocation and scheduling, we wanted SpinCal to be part of our integrated solution immediately".
The full integration of SpinCal with Pivotal was completed in just four days, and the client, Aminut Express went live with the fully integrated product on schedule.

Results
SpinCal has enabled ONE1 to enhance the functionality of Pivotal, a world leading CRM product. This has added greater value to Pivotal customers seeking a simple yet powerful resource allocation and management solution for field service assignments and scheduling of multiple resources.

Need
In February 2004 Afek Systems began the development of DOT.NET application for their customers.
One of the major requirements within the DOT.NET new application was a scheduling component that was fully integrated with the overall system architecture.
Afek looked into several scheduling software but none of them satisfied Afek's high standard for an easy, flexible, and colorful component that could be easily integrated with the complex DOT.NET development.
"We almost gave up on finding a existing scheduling component that met our needs and thought that the only answer would be a very costly in- house development", said Ms. Tamar Navon, Akef’s Project Manager.

SpinCal Choice
We demonstrated SpinCal to Afek after they already took the decision to develop a solution in-house. "Once we saw the SpinCal with its strong capabilities, functionalities, and the ease of integration with our DOT.NET development, our decision to go with SpinCal was immediate", continued Ms. Tamar Navon. "Integration of the software was easy and SpinCal proved to be a very cost efficient solution to our needs".

Results
SpinCal has enabled Afek to improve the functionality of the core product they developed, bringing added value to their customers and opening up many new sales possibilities in new segments where resource allocation and scheduling are major elements of the business process.