ISD - Integrated Software Development Ltd, is an Israeli software
company providing enterprise software tools that enables small and
medium size enterprises to optimize functions such as workforce
management, contact center operations and asset management.
ISD currently has over 200 customers and plans rapid growth in
the global market.
In order to improve the scheduling module in their flagship product
- BENEFIT , ISD looked for a scheduling component that can fast
and easily integrate with their existing software.
ISD was looking to maintain customer satisfaction while utilizing
existing architecture and software investment in BENEFIT. Moti Maram,
CEO of ISD Ltd, explained their need for comprehensive, easy to
integrate with existing software and easy to use by the end user
, scheduling component.
"We already had a scheduling component in our product",
he said. "but we looked to improve scheduling functionality
for our customers by finding an comprehensive and cost-effective
component that can reduce tremendously time to market.”
After checking many alternatives ISD chose SpinCal as the best component
in the market. The functionality of SpinCal covered the main functions
ISD was looking for in an advanced scheduling component "The
main determining factor in our choice of SpinCal was its comprehensive
functionality and the ability to easily integrate with our existing
BENEFIT software. This considerably reduced implementation time
and cost, giving us a higher ROI compared to the any other options
we looked at", Moti Maram explained.
SpinCal has enabled ISD to improve the functionality of their flagship
product – BENEFIT, bringing added value to their customers
and opening up many new sales possibilities in new customer segments
where scheduling is a major function of the business.
One1 Software Technologies is one of Israel's leading software houses
with over 1,000 customers overall and more than 500 in the enterprise
knowledge applications area (ERP and CRM), the largest number in
Israel. These applications enable medium to large size enterprises
to optimize functions such as workforce management, contact center
operations and asset management. One1 is the Israeli partner of
Pivotal, one of the world’s leading CRM solutions.
Many of One1’s CRM customers were looking for a more powerful
resource allocation and scheduling tool that at the same time could
easily integrate with their Pivotal software. In order to offer
their customers the best-of-breed solution, One1 began looking for
a powerful scheduling component. However, it was critical that the
scheduling component could quickly and easily integrate with the
"We already had a scheduling component in our Pivotal offering",
explained Mr. Betsalel Tsuriel, One1 Project Manger, "but we
found that SpinCal offers significant improvement in scheduling
functionality that our customers were looking for’’.
Mr. Moti Dvash, CEO of Aminut Express, One1's first customer to
use SpinCal added: "As soon as we saw a demo of SpinCal, with
the flexibility it offers, and the clear picture it provides for
resource allocation and scheduling, we wanted SpinCal to be part
of our integrated solution immediately".
The full integration of SpinCal with Pivotal was completed in just
four days, and the client, Aminut Express went live with the fully
integrated product on schedule.
SpinCal has enabled ONE1 to enhance the functionality of Pivotal,
a world leading CRM product. This has added greater value to Pivotal
customers seeking a simple yet powerful resource allocation and
management solution for field service assignments and scheduling
of multiple resources.
Afek Systems Ltd was founded in 1982 and today is one of Israel’s
leading IT and organizational consulting groups. Afek provides CRM,
ERP, and other enterprise software solutions, training, and implementation
in a wide variety of industries.
In February 2004 Afek Systems began the development of DOT.NET application
for their customers.
One of the major requirements within the DOT.NET new application
was a scheduling component that was fully integrated with the overall
Afek looked into several scheduling software but none of them satisfied
Afek's high standard for an easy, flexible, and colorful component
that could be easily integrated with the complex DOT.NET development.
"We almost gave up on finding a existing scheduling component
that met our needs and thought that the only answer would be a very
costly in- house development", said Ms. Tamar Navon, Akef’s
We demonstrated SpinCal to Afek after they already took the decision
to develop a solution in-house. "Once we saw the SpinCal with
its strong capabilities, functionalities, and the ease of integration
with our DOT.NET development, our decision to go with SpinCal was
immediate", continued Ms. Tamar Navon. "Integration of
the software was easy and SpinCal proved to be a very cost efficient
solution to our needs".
SpinCal has enabled Afek to improve the functionality of the core
product they developed, bringing added value to their customers
and opening up many new sales possibilities in new segments where
resource allocation and scheduling are major elements of the business